Join our team
We are currently seeking talented and motivated individuals to join our team for the positions listed below. To apply to any of these open positions, please apply directly through the link provided at the end of the Job Description.
Site Reliability Engineer
We are looking for a Site Reliability Engineer to join the Intronis Operations team in Chelmsford, MA – which is part of the broader Cloud Operations team – who will support the Intronis Cloud Backup and Recovery product that protects many petabytes of customer data as well as other Barracuda cloud services.
As a Site Reliability Engineer, you will be primarily involved in solving problems and improving efficiency in our operations, You will work closely with Engineering and Operations teams to ensure reliability, scalability, efficiency, and performance of services in the Barracuda Cloud environments.
Technical Support Engineer – Tier II
Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality support of our superb networking and security products. This role will be Tier II, front line facing position requiring the ideal technical skills necessary to understand, document, and troubleshoot the customers’ product support issues in an efficient manner that is beneficial to the customer and the company in a high demand environment. We are looking for eager folks who are willing to dedicate themselves to learning the product they support and technologies it uses to provide the top notch support Barracuda Networks has come to be known for in the industry.
Pre Sales Engineer
As a Professional Services Engineer you will work closely with our Partner Managers to build and close business nationwide by providing deep technical support for our SaaS, Cloud-based Business Continuity platform during sales calls, product demonstrations, and implementations. You will work with our Partners’ technical staff to assess their needs and address questions about Intronis product functionality in discovery and road map calls and during installs and upgrades. The Professional Services Engineer will also assist our Partners’ technical staff in developing their knowledge of the Intronis ECHOPlatform to support day-to-day operations and ahead of new product releases, and provide insight Partners’ technical requirements, new usage patterns and feature requests back to Partner Managers.
Partner Success Manager
The Partner Success Manager works with Intronis partners managing business relationships to ensure that your partners’ needs and requirements are met. Managing an assigned group of partners, you will check in with them to assure successful implementation of our products, monitor accounts and triage technical and service issues. This role is an outstanding opportunity to learn our business, Cloud technology issues and solid Account Management skills
About Barracuda MSP
Barracuda MSP is the MSP-dedicated business unit of Barracuda Networks. Our mission is to drive the success of our IT service provider partners, delivering industry-leading security and data protection via a purpose-built MSP platform, steadfast commitment to partner success, and a wealth of channel expertise.