Request Information on Network Operations Center (NOC) and Help Desk Services
Learn how you can enhance your service offering with 24/7 NOC, Help Desk services, or both, all without adding resources.
Customers want NOC and Help Desk services are in high demand but are also time and resource-intensive.
By letting Barracuda MSP take on the work, you can re-deploy your staff to work on profit-generating projects.
As part of your team, we can:
- Provide Help Desk support for end-users
- Provide NOC services that monitor and manage subscribed sites and devices on your behalf (coupled with Managed Workplace RMM)
- Remediate and track trouble tickets through your specified PSA ticketing tool (Coupled with Managed Workplace RMM)