Request information on Network Operations Center (NOC) and Help Desk services
Learn how you can enhance your service offering with 24/7 NOC, Help Desk services, or both, all without adding resources.
Customers want NOC and Help Desk services are in high demand, but are also time and resource intensive. By letting Barracuda MSP take on the work, you can re-deploy your staff to work on profit-generating projects.
As part of your team, we can:
- Provide Help Desk support for end-users
- Provide NOC services that monitor and manage subscribed sites and devices on your behalf (coupled with Managed Workplace RMM)
- Remediate and track trouble tickets through your specified PSA ticketing tool (Coupled with Managed Workplace RMM)