Keep your clients’ business running its best.
With Premium Remote Control, you can quickly and safely connect to a client’s machine and help resolve issues in real-time – saving you time, money, and headaches.
Premium Remote Control Features
Remotely connect to any computer to install new software, troubleshoot issues, switch users, and more.
See vital information about the remote system’s hardware and software, such as CPU, memory, data drives, and more.
Send log files and receive software updates to troubleshoot and resolve problems quickly and effectively.
One-click recording lets you capture your session for follow-up or training purposes.
Complete end-to-end encryption keeps the remote connection safe and secure.
Our full-featured chat client helps you stay in touch with your customers as you troubleshoot their issues.
Services available with Barracuda RMM
The only way to deliver solid cybersecurity is to protect every layer of the business. Combining the right layers in an intuitive delivery platform ensures that you have superior protection on all fronts while eliminating complexity.