Powerful, security-focused remote monitoring and management
Automate service delivery
Reduce technicians’ time spent on routine tasks with standardized service plans that make it easy to onboard new customers, apply central policies, and automate maintenance.
Grow your business
Run real-time security assessments to measure your customers’ antivirus, patch, password, and network security levels and quickly recommend solutions to keep them protected.
Reduce operational costs
Decrease vendor management and training costs by consolidating all monitoring, management, security, help desk, and backup services in one, easy-to-use platform.
The tools and insight you need
to deliver high-quality remote security and support services to your clients.
Managed Workplace Features
Quickly recommend solutions, remediate issues, and demonstrate how you are keeping your clients’ business safe.
Use out-of-the-box service plans or create new ones from our extensive library of policies.
Use detailed reports and data to advise clients, win new ones, and demonstrate your value.
Seamlessly integrate with third-party applications, such as VMware and HyperV, and easily synchronize tickets with PSA systems, including Autotask, ConnectWise, Tigerpaw, SalesForce, and more.
Easily access all the information you need to make informed decisions and take quick action.
Real-time Monitoring and Alerting
Prevent unplanned downtime, sluggish system performance, and lapsed security protocols.
Increase technician utilization rates and streamline service delivery by quickly resolving common issues.
Free Remote IT Support
Connect securely to clients’ machines from any location to remotely resolve issues, perform tasks, reboot, transfer files, and chat with customers.
Efficiently address security vulnerabilities by reviewing, approving, and automating patch deployment.
Easily track the assets you manage to help your clients’ control their IT costs and deployments.
We successfully deployed the latest version to 58 sites with less than three hours downtime and we continue to deploy new features. The integrated antivirus and site security dashboard have brought a real focus to the platform.
Bob Ascherl, Managed Service Director, Advanced Technology Services
Services available in Managed Workplace
The only way to deliver solid cybersecurity is to protect every layer of the business. Combining the right layers in an intuitive delivery platform ensures that you have superior protection on all fronts while eliminating complexity.